Are you nearing the end of your PBS Masterpiece free trial and unsure about how to cancel it? Look no further. This article will walk you through the process of canceling your PBS Masterpiece free trial, ensuring you avoid any unwanted charges.
Understanding Your PBS Masterpiece Free Trial
Before we dive into the cancellation process, it’s essential to understand the terms of your PBS Masterpiece free trial. When you signed up for the trial, you likely agreed to a set period, usually 7 or 14 days, during which you could access PBS Masterpiece content without incurring any charges.
Key Things to Note About Your Free Trial
- Auto-Renewal: PBS Masterpiece free trials often auto-renew into a paid subscription at the end of the trial period. This means that if you don’t cancel your trial, you’ll be charged for a full month of service.
- Payment Method: To sign up for a free trial, you typically need to provide a payment method, such as a credit card or PayPal account. This payment method will be used to charge you if you don’t cancel your trial.
- Content Access: During your free trial, you’ll have access to PBS Masterpiece content, including exclusive shows and documentaries.
Canceling Your PBS Masterpiece Free Trial
Canceling your PBS Masterpiece free trial is a relatively straightforward process. Here are the steps to follow:
Method 1: Canceling Through the PBS Masterpiece Website
- Log in to your account: Go to the PBS Masterpiece website and log in to your account using your email address and password.
- Click on your profile: Click on your profile picture or username in the top right corner of the screen.
- Select “Account”: From the dropdown menu, select “Account.”
- Click on “Membership”: Click on the “Membership” tab.
- Cancel your trial: Click on the “Cancel Trial” button.
- Confirm cancellation: Confirm that you want to cancel your trial.
Method 2: Canceling Through the PBS Masterpiece App
- Open the app: Open the PBS Masterpiece app on your device.
- Log in to your account: Log in to your account using your email address and password.
- Click on the menu: Click on the menu icon (usually three horizontal lines).
- Select “Account”: From the menu, select “Account.”
- Click on “Membership”: Click on the “Membership” tab.
- Cancel your trial: Click on the “Cancel Trial” button.
- Confirm cancellation: Confirm that you want to cancel your trial.
Alternative Methods for Canceling Your PBS Masterpiece Free Trial
If you’re having trouble canceling your trial through the PBS Masterpiece website or app, there are alternative methods you can try:
Contacting PBS Masterpiece Customer Support
You can contact PBS Masterpiece customer support directly to request cancellation of your free trial. Here’s how:
- Phone: Call PBS Masterpiece customer support at 1-855-996-9477 (available 24/7).
- Email: Email PBS Masterpiece customer support at [email protected].
- Live Chat: Use the live chat feature on the PBS Masterpiece website to chat with a customer support representative.
Canceling Through Your Payment Method
If you’re unable to cancel your trial through the PBS Masterpiece website or app, you can try canceling through your payment method. Here’s how:
- Credit Card: Contact your credit card company to request cancellation of your PBS Masterpiece subscription.
- PayPal: Log in to your PayPal account and cancel your PBS Masterpiece subscription.
What to Expect After Canceling Your PBS Masterpiece Free Trial
After canceling your PBS Masterpiece free trial, you can expect the following:
- Loss of access: You’ll lose access to PBS Masterpiece content, including exclusive shows and documentaries.
- No charges: You won’t be charged for a full month of service, as long as you canceled your trial before the end of the trial period.
- Confirmation email: You’ll receive a confirmation email from PBS Masterpiece confirming that your trial has been canceled.
Conclusion
Canceling your PBS Masterpiece free trial is a relatively straightforward process. By following the steps outlined in this article, you can avoid unwanted charges and ensure that you’re not committed to a paid subscription.
What is PBS Masterpiece and what does it offer?
PBS Masterpiece is a popular streaming service that offers a wide range of high-quality, British and international dramas, mysteries, and documentaries. With a focus on period dramas, PBS Masterpiece provides access to a vast library of content, including exclusive titles and original productions. The service is available as an add-on to Amazon Prime Video, as well as a standalone app on various devices.
Some of the popular titles available on PBS Masterpiece include Downton Abbey, Sherlock, Victoria, and Poldark, among many others. The service also offers a range of documentaries, including nature documentaries and historical series. With new titles added regularly, PBS Masterpiece is a great option for fans of British drama and documentary content.
How do I sign up for a free trial of PBS Masterpiece?
To sign up for a free trial of PBS Masterpiece, you can visit the PBS Masterpiece website or access the service through Amazon Prime Video. If you’re signing up through the PBS Masterpiece website, simply click on the “Start Your Free Trial” button and follow the prompts to create an account. You’ll need to provide some basic information, such as your name and email address, and create a password.
If you’re signing up through Amazon Prime Video, navigate to the PBS Masterpiece channel and click on the “Start Your Free Trial” button. You’ll be prompted to sign in to your Amazon account, and then you can start your free trial. In either case, you’ll get access to all the content on PBS Masterpiece for a limited time, usually 7 days, without being charged.
How do I cancel my PBS Masterpiece free trial?
To cancel your PBS Masterpiece free trial, you’ll need to follow a few simple steps. If you signed up through the PBS Masterpiece website, log in to your account and navigate to the “Account” or “Settings” section. Look for the “Cancel Subscription” or “Cancel Free Trial” option and click on it. You’ll be prompted to confirm that you want to cancel your subscription.
If you signed up through Amazon Prime Video, navigate to the “Your Account” section and click on “Memberships & Subscriptions.” Find the PBS Masterpiece subscription and click on the “Cancel Subscription” button. You’ll be prompted to confirm that you want to cancel your subscription. In either case, make sure to cancel your subscription before the end of the free trial period to avoid being charged.
What happens if I don’t cancel my PBS Masterpiece free trial?
If you don’t cancel your PBS Masterpiece free trial, you’ll be automatically charged for a subscription to the service. The cost of a PBS Masterpiece subscription varies depending on the plan you choose, but it’s usually around $4.99 per month. If you signed up through Amazon Prime Video, you’ll be charged through your Amazon account, while if you signed up through the PBS Masterpiece website, you’ll be charged through the payment method you provided.
It’s worth noting that you can cancel your subscription at any time, even after the free trial period has ended. However, if you don’t cancel your subscription before the end of the free trial period, you’ll be charged for the first month of service. To avoid being charged, make sure to cancel your subscription before the end of the free trial period.
Can I reactivate my PBS Masterpiece subscription after canceling?
Yes, you can reactivate your PBS Masterpiece subscription after canceling. If you canceled your subscription through the PBS Masterpiece website, you can log in to your account and navigate to the “Account” or “Settings” section. Look for the “Reactivate Subscription” option and click on it. You’ll be prompted to confirm that you want to reactivate your subscription.
If you canceled your subscription through Amazon Prime Video, navigate to the “Your Account” section and click on “Memberships & Subscriptions.” Find the PBS Masterpiece subscription and click on the “Reactivate Subscription” button. You’ll be prompted to confirm that you want to reactivate your subscription. Keep in mind that you may be charged a fee to reactivate your subscription, depending on the plan you choose.
Will I lose access to PBS Masterpiece content if I cancel my subscription?
Yes, if you cancel your PBS Masterpiece subscription, you’ll lose access to the content on the service. However, if you’re a PBS donor or have a PBS Passport membership, you may still be able to access some PBS Masterpiece content through the PBS website or app. Additionally, some PBS Masterpiece content may be available for purchase or rent through Amazon Prime Video or other streaming services.
It’s worth noting that if you cancel your subscription, you’ll also lose access to any exclusive content or features that are only available to PBS Masterpiece subscribers. However, you can always reactivate your subscription if you want to regain access to the content on the service.
Is it possible to get a refund if I cancel my PBS Masterpiece subscription?
It’s possible to get a refund if you cancel your PBS Masterpiece subscription, but it depends on the circumstances. If you cancel your subscription within a certain time period, usually 30 days, you may be eligible for a refund. However, if you’ve been charged for a subscription and want to cancel, you may not be eligible for a refund.
To request a refund, contact PBS Masterpiece customer support directly. You can do this by visiting the PBS Masterpiece website and clicking on the “Contact Us” link, or by emailing customer support directly. Be sure to include your account information and a clear explanation of why you’re requesting a refund. Keep in mind that refunds are subject to PBS Masterpiece’s terms and conditions, so be sure to review those before requesting a refund.